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To avoid this issue with the rate limit, forwarding should be set up at the mailbox level via Tufts Tools. Users can change their forwarding settings at https://tuftstools.tufts.edu/cgi-bin/forward


Removing Rate Limit (Exchange On Prem Only)

To remove the limit, you have to remove the max recipient limit from Exchange Management Console, and then run a command in the shell to put the mailbox in a different policy. This can be done in any order.

Exchange Management Console:

Open up Mailbox Properties in Exchange.

Select Mail Flow Settings tab.

Delivery Options → Properties

Remove check for Maximum Recipients.


Exchange Shell:

Set-Mailbox -Identity UTLN -ThrottlingPolicy HighVolumePolicy