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1. Click Start, type "Services.msc" (without the quotation marks) in the Search box and press Enter.

2. Double-click "Printer Spooler" in the Services list.

3. Click Stop and click OK.

4. Click Start, type "%WINDIR%\system32\spool\printers" in the Start Search box and press Enter, delete all files in this folder.

5. Click Start, type "Services.msc" (without the quotation marks) in the Start Search box and press Enter.

6. Double-click "Printer Spooler" in the Services list.

7. Click on Start. In the Startup Type list, make sure that "Automatic" is selected and click OK.