About the Tufts IT Knowledgebase
The Tufts ITKB hosts documentation about university-wide services, projects, support, etc, directed at the university's IT professionals. You can navigate through the full hierarchy of content using the left sidebar. Please feel free to contribute by creating new sections, adding new pages, or editing/updating existing documentation.
Not sure where to begin? Check out How to Use This Wiki for some general suggestions, ideas, and guidelines when updating the ITKB; visit Documentation Tasks to see some pages that could use your attention; check out Moving Documentation to the ITKB if you're looking to consolidate wikis and/or share from your internal wiki; or start adding new documentation about something that's missing!
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Reorganize the ITKB?
Now that the ITKB has gotten much bigger (THANKS to everyone for contributing so much!), the sidebar has grown in size as well. I have a feeling the fact that you need to scroll through the sidebar is less than ideal. I'm considering reorganizing the "Service" sections in the sidebar into Categories to trim it down a little (you would of course need to expand a Category to see the Services underneath). Bad idea? Good idea? TechConnect Categories/Subcategories? TTS Website Categories? Any thoughts/ideas?
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Page: Adobe Connect
Page: Apptricity
Page: Automated Call Distribution (ACD)
Page: Box Cloud Storage
Page: Cisco Jabber Video for TelePresence
Page: Citrix VDI Pilot
Page: Clinical Faculty
Page: Community Meetings
Page: Contact Center
Page: Content Management Systems
Page: Copiers & Printers
Page: Elist
Page: Emerald Web
Page: Employee Self Service (eServe)
Page: EMS (Event Management System)
Page: eReq (Peoplesoft Finance)
Page: Exam Management
Page: Exchange
Page: Exchange in the Cloud (Office 365)
Page: How to Use This Wiki
Page: Information Security
Page: iSIS (Student Information System)
Page: IT Support Resources
Page: LANDesk
Page: Lecture Capture
Page: Lynda.com Training
Page: McAfee Endpoint Encryption
Page: Network Services
Page: Openfire (Instant Messaging)
Page: OS X Support and Management
Page: Proofpoint
Page: Qualtrics - online survey software
Page: Research Adminstration System
Page: Server Hosting and Management
Page: Skillsoft Training
Page: Software Licensing and Distribution
Page: Spark Tools
Page: SSOP
Page: Storage
Page: TechConnect (ITSM)
Page: Trend Micro
Page: Tufts Emergency Alert System (TEAS)
Page: Tufts Tools Self Service Portal
Page: Unified Messaging
Page: Windows Support and Management
Page: WSUS
Page: zArchive